Support

Common questions

How do I delete my data or my account?

In Heyberry, tap the person button on Today to open Settings, then tap Delete account, or Erase my data if you use Heyberry as a guest. Your plan, meals, photos, recipes and weigh-ins are deleted from Heyberry’s servers for good. A few copies kept by our service providers are deleted separately; the Privacy Policy says which, and how to ask us. If your version of the app doesn’t have Settings yet, email us.

How do I cancel a subscription?

Subscriptions are handled by Apple. On your iPhone, open the Settings app, tap your name, then Subscriptions. Deleting your Heyberry account doesn’t cancel a subscription. During the beta, nothing is charged.

An estimate looks wrong. How do I fix it?

Open the meal. Change the grams of any item, answer the app’s questions about the portion, or tap Fix issue and say what’s different, like “no dressing” or “two slices”. Heyberry reads the photo again and updates the total.

Who sees my photos and meals?

Your photos and notes are analyzed by Google’s Gemini model through OpenRouter, and stored on our servers in the United States. We don’t sell your data or show ads. The Privacy Policy lists every service that processes your data and how long each keeps it.

How do I join the beta?

Install TestFlight from the App Store on your iPhone, then open our invite on the same iPhone and tap Accept. Heyberry installs like any app, and new versions arrive through TestFlight.